Information Management Officer, Danish Refugee Council


Beirut, Lebanon


Not Stated


Full Time


Friday, 10 December 2021


Fixed Term


Not Stated

Job Description

The Information Management (IM) Officer is a position dedicated to the MADAD LINKED Consortium, a program funded by the EUTF (MADAD) and implemented by 4 NGOs (DRC, Mercy Corps, OXFAM and Al Majmoua) with the objective to contribute to sustained, inclusive and sustainable economic development in Lebanon. He/she is sought by DRC, the Consortium Lead, to join a Consortium Management Unit (CMU) which ensures that the core functions of the programme are carried out in a timely and effective manner. The MEAL & IM Officer will be responsible for providing technical assistance in relation to the information management system that partners are using to collect, store and analyse data related to the persons of concern, services delivered and all program activities. The system is called EcRIMS and it is managed by the DRC Information Management team and the CMU, Furthermore, he/she will be supporting in other functions such as data extraction, validation, analysis, reporting figures, creating tools with the aim to provide reliable, quality and up-to date information.


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Role and Responsibilities

In liaison with the Information Management team at DRC and under the technical supervision of the CMU MEAL Specialist, provide technical assistance to CMU in relation to EcRIMS system, specifically:

  • Support in EcRIMS related tasks and functionalities

  • Support partners in EcRIMS data validation

  • Ensure EcRIMS data is up-to date in a timely manner

  • Support data extraction and extraction requests and formats by implementing partners from the ECRIMS system supporting the implementation of the LINKED Consortium programs using PostgreSQL queries.

  • Extraction of reporting figures that feeds into reporting requirements:

  • UNHCR System (RAIS)

  • Activity Info

  • Internal Monitoring Table (IMT)

  • Quarterly Information Note (QIN)

  • Information dissemination

  • Drafts information products such as charts and infographics by turning data into graphic products to facilitate the dissemination of information to external stakeholders for the purpose of reporting and information sharing.

  • Manage attendance data on google drive, on which the ECRIMS functions for the calculation of program’s participants:

  • Validate new attendance sheets

  • Link new attendance sheet from different folders into one master sheet

  • Migrate master sheet data into different templates used for reporting and data migration

  • Migrate attendance data to PostgreSQL database

  • Create, update and maintain powerBi dashboards:

  • Create database views

  • Create graphs and charts using power-Bi

  • Update and publish the dashboards on daily basis

  • Provide refresher trainings related to the ECRIMS system

  • Create/update ODK tools

  • Attend LINKED Economic Recovery, MEAL and other working group meetings as per relevance and needmeetings

  • Coordinate with Program, IM and MEAL focal points at each organization

  • Provide IM technical support to all LINKED consortium members

  • Any other duty requested by CMU and/or Information Management Team

Experience, Skills and Qualifications 

To be successful in this role we expect you to have Bachelor’s degree in in Computer Science, Information Technology, Computer Engineering, or other relevant field. Moreover, we also expect the following:

  • A minimum of 2 years of experience in information/data management systems in a humanitarian context

  • Extensive experience in managing excel files and their functionalities both offline and on google drive, in addition to writing complex excel formulas and VBA codes

  • Experience in data collection tools and creation of online forms on ODK and Kobo

  • Extensive experience in generating statistical dashboards, graphs and info graphics, and visualizing data using Microsoft Power BI

  • Extensive experience in database systems mainly PostgreSQL database management system, as well as experience in data analysis using R or SPSS

  • Experience in providing trainings on IM systems and products

  • Experience in editing and enhancing Information Management products using Adobe tools such as Adobe Illustrator and Adobe InDesign by following User Interface User Experience (UIUX) methods

  • Excellent interpersonal and problem-solving skills, creativity and flexibility

  • Personal qualities: Strong ability to organize work, meet deadlines, maintain composure, prioritize work under pressure, coordinate multiple tasks while maintaining attention to detail, work well in and promote teamwork

  • High computer literacy

  • INGO experience preferred

How to Apply

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